Product Returns Policy pursuant to Articles 52 et seq. of Legislative Decree No. 206 of 6 September 2005, as subsequently amended and supplemented (the Consumer Code)

1. Scope of application

This section governs the terms, procedures and conditions for exercising the right of withdrawal granted to the consumer-user in relation to purchases made on the website www.bselfie.it of Youderma S.r.l., with registered office in Milan (MI), Viale Luigi Majno No. 5, Tax Code and VAT No. 14304020960, REA number MI–2773213 ( “Company” or “Youderma”), in accordance with the provisions of Legislative Decree No. 206 of 6 September 2005, as subsequently amended and supplemented (the Consumer Code). The provisions set out below apply exclusively to contracts for the purchase of products marketed by Youderma S.r.l. (“Products”) concluded at a distance through the website www.bselfie.it between the Company and the consumer-user, understood as the natural person acting for purposes unrelated to any entrepreneurial, commercial, craft or professional activity that may be carried out.

2. Right of withdrawal: time limit and procedures

2.1 Time limit for exercising the right of withdrawal

Pursuant to Article 52, paragraph 1, of the Consumer Code, the consumer-user has the right to withdraw from the purchase contract within 14 (fourteen) days, without giving any reason.

The 14-day period for exercising the right of withdrawal starts:

(i) in the case of the purchase of a single product, from the day on which the consumer-user, or a third party designated by them other than the carrier, receives the product;

(ii) in the case of the purchase of several products with a single order and separate delivery, from the day on which the consumer-user receives the last product.

The right of withdrawal is deemed to have been exercised within the time limit if the relevant notice is sent by the consumer-user before the expiry of the withdrawal period.

2.2 Procedures for exercising the right of withdrawal

The consumer-user may exercise their right of withdrawal within the time limit indicated above by sending notice to the Company before the expiry of the 14-day period: by e-mail to the address info@bselfie.it, indicating the consumer’s first and last name, the order number and date, the date of receipt of the products and the products they wish to return.

The Company, pursuant to Article 54, paragraph 3, of the Consumer Code, will send confirmation of receipt of the withdrawal without delay by e-mail.

3. Exclusions from the right of withdrawal and sealed cosmetic products

Pursuant to Article 59, paragraph 1, letter e), of the Consumer Code, the right of withdrawal is excluded for the supply of sealed products which are not suitable for return for reasons of hygiene or health protection and which have been opened after delivery . More precisely, the right of withdrawal is excluded:

- for cosmetic Products sold by the Company in sealed packaging, i.e. Products supplied with a protective seal (film, wrapping, blister or other protective system), where the seal has been removed, opened or altered after delivery;

in such cases, the Company will not be able to accept the return of the product or to proceed with the refund of the amount paid. For Products not equipped with a protective seal, the right of withdrawal remains fully exercisable within the terms set out in Article 2 above.

For fabric garments, the consumer may exercise the right of withdrawal; liability remains for any diminished value of the good resulting from handling beyond that necessary to establish its nature, characteristics and functioning, as further specified in Article 4.4.

The products must be returned in a normal state of preservation. For sealed products falling under Article 59, paragraph 1, letter e), opening the seal entails the loss of the right of withdrawal.

4. Obligations of the consumer-user: return of the products

4.1 Return times

Following notice of withdrawal, the consumer-user is required to return the Products to the Company without delay and, in any case, within 14 (fourteen) days from the date on which they communicated their intention to withdraw from the contract. The deadline is deemed to have been met if the goods are sent back by the consumer-user before the expiry of that period.

4.2 Return procedures

The products must be returned to the following address: Youderma S.r.l., Returns Office, Via Fratelli di Dio 5, 20037, Paderno Dugnano (MI). It is understood that, until delivery to the Company, responsibility for the products remains with the consumer-user.

4.3 Return costs

Pursuant to Article 57, first paragraph, all costs of returning the Products are borne by the consumer-user.

4.4 Condition of the returned Products

The consumer-user has the right to examine the Products in order to establish their nature, characteristics and functioning, handling them with due diligence and in the same way as they would be permitted to do in a physical store.

Pursuant to Article 57, paragraph 2, of the Consumer Code, the consumer-user is responsible solely for the diminished value of the Products resulting from handling other than that strictly necessary for this purpose.

In particular:

• For fabric garments, trying them on to check size and fit is permitted, but not use, washing or any treatment that alters their original condition.

• The Products must be returned intact, in a normal state of preservation, complete with all their parts, original packaging, labels and any accessories.

Should the Company, upon assessment of the return, find a diminished value attributable to unnecessary handling, it may deduct from the refund an amount corresponding to such diminished value.

It is reiterated that, for sealed cosmetic Products, opening the protective seal results in the loss of the right of withdrawal, regardless of the extent of actual use.

5. Obligations of the Company: refund

In the event of valid exercise of the right of withdrawal, and without prejudice to any deduction resulting from the diminished value due to handling or alteration of the Products, the Company will refund all payments received from the consumer-user, without undue delay and in any case within 14 (fourteen) days from the day on which it is informed of the consumer’s decision to withdraw from the contract, using the same means of payment used by the consumer-user for the initial transaction.

Pursuant to Article 56, paragraph 3, of the Consumer Code, the Company may withhold the refund until receipt of the returned products, or until the consumer-user has demonstrated that they have sent back the products, whichever occurs first.